Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for Carisbrooke Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Shared Care agreements and Private Providers
Shared Care Agreements From 17th November 2025 Carisbrooke Surgery will no longer accept new Shared Care agreements for prescribing and monitoring of specialist medications. Shared Care agreements are for drugs...
Privacy Notice – Use of Heidi AI Scribe in Patient Consultations
Carisbrooke Surgery is committed to delivering the best possible care to our patients. To enhance the quality and efficiency of our consultations, clinicians (your GP or a member of the multidisciplinary...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025