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Noticeboard

Coronavirus Update

Due to COVID-19 Carisbrooke Surgery will no longer be offering walk-in or pre-bookable appointments with doctors. Please call the appointment line on 01424 432925 where your call will be triaged, or, even better, use Engage Consult for an online direct consultation with a clinician. We are unable to offer tests for Covid-19 infection.

PLEASE NOTE:

If you are offered an appointment at the surgery:

  • DO NOT arrive more than 10 mins before your appointment time.
  • Ring the doorbell in the entrance lobby and wait for a member of staff to come out to you.
  • Wear a face covering if possible.
  • Before you enter the surgery your temperature will be taken.
  • When you enter the building please use the alcohol gel provided on your hands.
  • DO NOT bring other people with you to your appointment unless this is absolutely essential.

If you have either a high temperature (37.8° or above) or a new continuous cough (coughing repeatedly) STAY AT HOME for 7 days. You will not need a sick note for this.

DO NOT go to a GP, pharmacy or Hospital.

DO NOT contact NHS111 to tell them you are self-isolating.

ONLY contact NHS111 if you feel you cannot cope at home with your symptoms/your condition gets worse/your symptoms DO NOT get better after 7 days.

Covid-19 (Corona Virus) and Online Consultations using Engage Consult

To ensure that we delay the spread of Covid-19 as effectively as possible, it's ESSENTIAL that we limit face-to-face consultations to only those patients who urgently need them.

We urge all patients to contact us FIRST using Engage Consult, our online consultation system. You can give us as much detail about your problem as you feel comfortable with. If you create an account straightaway, we can also get back to you online. No more hanging on the telephone.

If you have any concerns that you may have the virus, you MUST stay at home and contact us via Engage Consult (between 07:00 and 11:00), by phone, or NHS 111

Try the new NHS App

If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Please be aware that, due to the current situation, it is taking longer than usual for you to be registered for this service. Please allow up to 48 hours for your registration to be completed. Thank you for you patience.

PLEASE NOTE: GP appointments are 10 minutes in duration.

 

Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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