Carisbrooke Surgery
01424 423190

Community Dermatology Service
01424 235309

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Armed Forces Veteran Friendly Accredited GP Practice

  Carisbrooke Surgery are pleased to announce that we are an Armed Forces Veteran Friendly Accredited GP Practice. This means that, as part of the health commitments of the Armed ... [continue] Armed Forces Veteran Friendly Accredited GP Practice


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Carisbrooke Surgery Safer Working Guidance

Implementation of the British Medical Association’s Safe Working Guidance This information is to let our patients know that this practice will be implementing the BMA’s Safe Working Guidance from 2nd ... [continue] Carisbrooke Surgery Safer Working Guidance

Childrens Immunisations

Childhood Immunisations One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. It’s the ... [continue] Childrens Immunisations

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

Dementia support and information

If you or someone close to you has been diagnosed with dementia, it can be a very daunting time. You will have lots of questions… What is dementia? Is there ... [continue] Dementia support and information

Diabetes UK Hastings and Rother Local Support Group

Hastings and Rother has a new ‘Diabetes UK’ Peer Support Group starting up that meets once a month on Friday mornings at Central Hall, Bank Buildings, Station Road, Hastings. This ... [continue] Diabetes UK Hastings and Rother Local Support Group

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please click here to view our catchment area. You can ... [continue] How to register

Mental Health Services and Support

Please use the link below to access various mental health help and support services:

Mission statement

Carisbrooke Surgery is a long established medical practice that is committed to preserve and enhance its good reputation for being a caring and innovative practice. We undertake to: Treat you ... [continue] Mission statement

My Planned Care

My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery.  This includes giving you information about waiting times ... [continue] My Planned Care

Named GP

All patients at Carisbrooke Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

National Data Opt-Out

The national data opt-out is a service that allows patients to opt out of their confidential patient information being used for research and planning. For more information please see the ... [continue] National Data Opt-Out

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

Please use the map below to check if you live within our boundary.

Prescribing Policy on Shared Care

GPs are often asked to prescribe medication that is not straightforward for a variety of reasons. This policy is intended as a guideline to cover some of these issues. Please ... [continue] Prescribing Policy on Shared Care


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Services for Deaf Patients

Useful links to services for deaf patients: Relay UK – RNID Home – SignLive Action Deafness | Deaf-led UK Charity

Updating your details

NOTE: We are Carisbrooke Surgery, St Leonards-on-Sea, East Sussex NOT Carisbrooke Surgery, Isle of Wight. If you change name, address or telephone number, please let our receptionists know by calling ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014